Monitoring - Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe.

In the meantime, other European carriers remain available for your UK shipments at this time.

Aug 21, 2026 - 12:41 CDT
Monitoring - Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here.

GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here.

Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.

Jul 08, 2026 - 09:27 CDT
ShipEngine API Operational
90 days ago
99.99 % uptime
Today
ShipEngine.com (website) Operational
90 days ago
100.0 % uptime
Today
ShipEngine API Dashboard Operational
Shipping Carrier Integrations Operational
Access Worldwide Operational
Amazon Buy Shipping Operational
APC Operational
Asendia Operational
Australia Post Operational
Canada Post Operational
Chronopost Operational
DHL E-Commerce Operational
DHL Express AU Operational
DHL Express CA Operational
DHL Express UK Operational
DHL Express Operational
DPD Operational
Endicia Operational
FedEx CA Operational
FedEx UK Operational
FedEx US Operational
First Mile Operational
Globegistics Operational
Hermes Operational
LSO Operational
Newgistics Operational
OnTrac Operational
Purolator Canada Operational
Royal Mail Operational
RR Donnelley Operational
Sendle Operational
Stamps.com Operational
UPS AU Operational
UPS CA Operational
UPS UK Operational
UPS US Operational
Shipping Carrier Sandbox Integrations Operational
90 days ago
100.0 % uptime
Today
FedEx Sandbox Operational
90 days ago
100.0 % uptime
Today
UPS Sandbox Operational
90 days ago
100.0 % uptime
Today
Stamps Sandbox Operational
90 days ago
100.0 % uptime
Today
Shopping Cart/Marketplace Integrations Operational
Amazon Operational
Amazon Canada Operational
Brightpearl Operational
ChannelAdvisor Operational
Cratejoy Operational
eBay Operational
Etsy Operational
Groupon Goods Operational
Jane Operational
Magento Operational
PayPal Operational
Shopify Operational
StitchLabs Operational
SellerActive Operational
Squarespace Operational
Tophatter Operational
3dCart Operational
Volusion Operational
Walmart Operational
WooCommerce Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
ShipSurance Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

DPD Ireland planned maintenance Aug 29, 2026 18:30-20:00 CDT

Please be informed that DPD Ireland has planned maintenance. Please find below the information provided by the carrier:

"As part of our commitment to providing a seamless and reliable service, especially in preparation for the upcoming PEAK season, DPD will be conducting essential system updates.

We anticipate up to 30minutes of disruption to our services during this period.

This proactive measure is designed to further enhance the security and efficiency of our systems, ensuring the highest level of service for you"

Posted on Aug 28, 2026 - 06:06 CDT

Royal Mail and ParcelForce planned maintenance Aug 31, 2026 22:00 - Sep 1, 2026 00:00 CDT

Please be informed that Royal Mail and ParcelForce have planned maintenance. Please find below the information provided by the carriers:

"As we approach the Peak trading season, we wanted to provide visibility of the planned activities we have scheduled over the coming months to help ensure our API continues to deliver the performance, stability and reliability our customers expect during one of the busiest periods of the year.

Alongside our regular release programme, we will also be carrying out a series of additional Peak Readiness Activities focused on strengthening the platform ahead of increased shipping volumes. These activities form part of our ongoing investment in ensuring our API is well prepared to support your operations throughout Peak and beyond.

What does this mean for you?

These activities are being carried out proactively as part of our Peak readiness programme and are not expected to impact your day-to-day use of Sapient.

The work has been carefully planned and scheduled during low-usage periods, enabling us to continue investing in the platform while maintaining the service levels our customers expect."

Posted on Aug 28, 2026 - 03:44 CDT
Aug 28, 2026

No incidents reported today.

Aug 27, 2026

No incidents reported.

Aug 26, 2026
Resolved - We started receiving statuses from the carrier.
Aug 26, 10:26 CDT
Identified - The issue is on the carrier's side, and they are trying to resolve it.
Aug 26, 10:05 CDT
Investigating - We identified a lack of status updates from the Raoyla Mail since yesterday. It is impacting our ability to share the statuses.
Aug 26, 10:03 CDT
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Unresolved incident: Royal Mail by ShipStation Shipment Disruption.

Aug 20, 2026
Resolved - This incident has been resolved.
Aug 20, 05:54 CDT
Investigating - We recognized a temporary issue with accessing the ShipStation API dashboard. It is currently under investigation.
Aug 20, 04:44 CDT
Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.