Monitoring - Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe.
In the meantime, other European carriers remain available for your UK shipments at this time.
Aug 21, 2026 - 12:41 CDT
In the meantime, other European carriers remain available for your UK shipments at this time.
Aug 21, 2026 - 12:41 CDT
Monitoring - Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here.
GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here.
Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.
Jul 08, 2026 - 09:27 CDT
GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here.
Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.
Jul 08, 2026 - 09:27 CDT
ShipEngine API
Operational
ShipEngine.com (website)
Operational
ShipEngine API Dashboard
Operational
Shipping Carrier Integrations
Operational
Access Worldwide
Operational
Amazon Buy Shipping
Operational
APC
Operational
Asendia
Operational
Australia Post
Operational
Canada Post
Operational
Chronopost
Operational
DHL E-Commerce
Operational
DHL Express AU
Operational
DHL Express CA
Operational
DHL Express UK
Operational
DHL Express
Operational
DPD
Operational
Endicia
Operational
FedEx CA
Operational
FedEx UK
Operational
FedEx US
Operational
First Mile
Operational
Globegistics
Operational
Hermes
Operational
LSO
Operational
Newgistics
Operational
OnTrac
Operational
Purolator Canada
Operational
Royal Mail
Operational
RR Donnelley
Operational
Sendle
Operational
Stamps.com
Operational
UPS AU
Operational
UPS CA
Operational
UPS UK
Operational
UPS US
Operational
Shipping Carrier Sandbox Integrations
Operational
FedEx Sandbox
Operational
UPS Sandbox
Operational
Stamps Sandbox
Operational
Shopping Cart/Marketplace Integrations
Operational
Amazon
Operational
Amazon Canada
Operational
Brightpearl
Operational
ChannelAdvisor
Operational
Cratejoy
Operational
eBay
Operational
Etsy
Operational
Groupon Goods
Operational
Jane
Operational
Magento
Operational
PayPal
Operational
Shopify
Operational
StitchLabs
Operational
SellerActive
Operational
Squarespace
Operational
Tophatter
Operational
3dCart
Operational
Volusion
Operational
Walmart
Operational
WooCommerce
Operational
Integrations
Operational
ShipSurance
Operational
Support Services
Operational
Chat Support
Operational
Email Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Royal Mail and ParcelForce planned maintenance Sep 21, 2026 22:00 - Sep 22, 2026 00:00 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 31, 2026 - 04:50 CDT
Aug 31, 2026 - 04:50 CDT
Scheduled -
Please be informed that Royal Mail and ParcelForce have planned maintenance. Please find below the information provided by the carriers:
"As we approach the Peak trading season, we wanted to provide visibility of the planned activities we have scheduled over the coming months to help ensure our API continues to deliver the performance, stability and reliability our customers expect during one of the busiest periods of the year.
Alongside our regular release programme, we will also be carrying out a series of additional Peak Readiness Activities focused on strengthening the platform ahead of increased shipping volumes. These activities form part of our ongoing investment in ensuring our API is well prepared to support your operations throughout Peak and beyond.
What does this mean for you?
These activities are being carried out proactively as part of our Peak readiness programme and are not expected to impact your day-to-day use of Sapient.
The work has been carefully planned and scheduled during low-usage periods, enabling us to continue investing in the platform while maintaining the service levels our customers expect."
Sep 21, 2026 - 22:00 CDT
"As we approach the Peak trading season, we wanted to provide visibility of the planned activities we have scheduled over the coming months to help ensure our API continues to deliver the performance, stability and reliability our customers expect during one of the busiest periods of the year.
Alongside our regular release programme, we will also be carrying out a series of additional Peak Readiness Activities focused on strengthening the platform ahead of increased shipping volumes. These activities form part of our ongoing investment in ensuring our API is well prepared to support your operations throughout Peak and beyond.
What does this mean for you?
These activities are being carried out proactively as part of our Peak readiness programme and are not expected to impact your day-to-day use of Sapient.
The work has been carefully planned and scheduled during low-usage periods, enabling us to continue investing in the platform while maintaining the service levels our customers expect."
Sep 21, 2026 - 22:00 CDT
Scheduled maintenance for the Royal Mail and Parcelforce services. Sep 21, 2026 22:00 - Sep 22, 2026 00:00 CDT
Please be advised of upcoming scheduled maintenance for the Royal Mail and Parcelforce services.
Below are the details provided by carrier:
We wanted to let you know that we'll be rolling out new features and platform improvements to Sapient on Tuesday, 22 September 2026.
Deployment Window
Start: 22 September 2026 – 04:00 BST
End: 22 September 2026 – 06:00 BST
We are not expecting any downtime during the deployment window.
Whilst the update is being applied, you may notice some brief increases in response times or errors in label creation, however there should be no interruption to normal service.
We have recently made some important changes to our deployment process.
Deployment activities have been moved to a quieter operating window which is also closer to the start of our support day. We have added extensive validation and monitoring checks which have been introduced both during and after the deployment. Alongside the release itself, our teams will be actively monitoring shipment creation, manifest processing, platform performance, and transaction activity to ensure everything is operating as expected on both the Website and the API.
The deployment will also remain under observation for an extended period after completion before it is formally signed off.
These changes are designed to give us greater visibility during deployments and allow us to identify and address any unexpected behaviour more quickly.
Posted on Sep 16, 2026 - 03:51 CDT
Below are the details provided by carrier:
We wanted to let you know that we'll be rolling out new features and platform improvements to Sapient on Tuesday, 22 September 2026.
Deployment Window
Start: 22 September 2026 – 04:00 BST
End: 22 September 2026 – 06:00 BST
We are not expecting any downtime during the deployment window.
Whilst the update is being applied, you may notice some brief increases in response times or errors in label creation, however there should be no interruption to normal service.
We have recently made some important changes to our deployment process.
Deployment activities have been moved to a quieter operating window which is also closer to the start of our support day. We have added extensive validation and monitoring checks which have been introduced both during and after the deployment. Alongside the release itself, our teams will be actively monitoring shipment creation, manifest processing, platform performance, and transaction activity to ensure everything is operating as expected on both the Website and the API.
The deployment will also remain under observation for an extended period after completion before it is formally signed off.
These changes are designed to give us greater visibility during deployments and allow us to identify and address any unexpected behaviour more quickly.
Posted on Sep 16, 2026 - 03:51 CDT
Royal Mail and ParcelForce planned maintenance Sep 28, 2026 22:00 - Sep 29, 2026 00:00 CDT
Please be informed that Royal Mail and ParcelForce have planned maintenance. Please find below the information provided by the carriers:
"As we approach the Peak trading season, we wanted to provide visibility of the planned activities we have scheduled over the coming months to help ensure our API continues to deliver the performance, stability and reliability our customers expect during one of the busiest periods of the year.
Alongside our regular release programme, we will also be carrying out a series of additional Peak Readiness Activities focused on strengthening the platform ahead of increased shipping volumes. These activities form part of our ongoing investment in ensuring our API is well prepared to support your operations throughout Peak and beyond.
What does this mean for you?
These activities are being carried out proactively as part of our Peak readiness programme and are not expected to impact your day-to-day use of Sapient.
The work has been carefully planned and scheduled during low-usage periods, enabling us to continue investing in the platform while maintaining the service levels our customers expect."
Posted on Aug 31, 2026 - 04:54 CDT
"As we approach the Peak trading season, we wanted to provide visibility of the planned activities we have scheduled over the coming months to help ensure our API continues to deliver the performance, stability and reliability our customers expect during one of the busiest periods of the year.
Alongside our regular release programme, we will also be carrying out a series of additional Peak Readiness Activities focused on strengthening the platform ahead of increased shipping volumes. These activities form part of our ongoing investment in ensuring our API is well prepared to support your operations throughout Peak and beyond.
What does this mean for you?
These activities are being carried out proactively as part of our Peak readiness programme and are not expected to impact your day-to-day use of Sapient.
The work has been carefully planned and scheduled during low-usage periods, enabling us to continue investing in the platform while maintaining the service levels our customers expect."
Posted on Aug 31, 2026 - 04:54 CDT
Royal Mail and ParcelForce planned maintenance Oct 12, 2026 22:00 - Oct 13, 2026 00:00 CDT
Please be informed that Royal Mail and ParcelForce have planned maintenance. Please find below the information provided by the carriers:
"As we approach the Peak trading season, we wanted to provide visibility of the planned activities we have scheduled over the coming months to help ensure our API continues to deliver the performance, stability and reliability our customers expect during one of the busiest periods of the year.
Alongside our regular release programme, we will also be carrying out a series of additional Peak Readiness Activities focused on strengthening the platform ahead of increased shipping volumes. These activities form part of our ongoing investment in ensuring our API is well prepared to support your operations throughout Peak and beyond.
What does this mean for you?
These activities are being carried out proactively as part of our Peak readiness programme and are not expected to impact your day-to-day use of Sapient.
The work has been carefully planned and scheduled during low-usage periods, enabling us to continue investing in the platform while maintaining the service levels our customers expect."
Posted on Aug 31, 2026 - 04:57 CDT
"As we approach the Peak trading season, we wanted to provide visibility of the planned activities we have scheduled over the coming months to help ensure our API continues to deliver the performance, stability and reliability our customers expect during one of the busiest periods of the year.
Alongside our regular release programme, we will also be carrying out a series of additional Peak Readiness Activities focused on strengthening the platform ahead of increased shipping volumes. These activities form part of our ongoing investment in ensuring our API is well prepared to support your operations throughout Peak and beyond.
What does this mean for you?
These activities are being carried out proactively as part of our Peak readiness programme and are not expected to impact your day-to-day use of Sapient.
The work has been carefully planned and scheduled during low-usage periods, enabling us to continue investing in the platform while maintaining the service levels our customers expect."
Posted on Aug 31, 2026 - 04:57 CDT