ShipEngine Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

ShipEngine API Operational

90 days ago

99.9 % uptime

Today

ShipEngine.com (website) Operational

90 days ago

99.9 % uptime

Today

ShipEngine API Dashboard Operational

Shipping Carrier Integrations Operational

Access Worldwide Operational

Amazon Buy Shipping Operational

APC Operational

Asendia Operational

Australia Post Operational

Canada Post Operational

Chronopost Operational

DHL E-Commerce Operational

DHL Express AU Operational

DHL Express CA Operational

DHL Express UK Operational

DHL Express Operational

DPD Operational

Endicia Operational

FedEx CA Operational

FedEx UK Operational

FedEx US Operational

First Mile Operational

Globegistics Operational

Hermes Operational

LSO Operational

Newgistics Operational

OnTrac Operational

Purolator Canada Operational

Royal Mail Operational

RR Donnelley Operational

Sendle Operational

Stamps.com Operational

UPS AU Operational

UPS CA Operational

UPS UK Operational

UPS US Operational

Shipping Carrier Sandbox Integrations Operational

90 days ago

99.32 % uptime

Today

FedEx Sandbox Operational

90 days ago

98.14 % uptime

Today

UPS Sandbox Operational

90 days ago

99.84 % uptime

Today

Stamps Sandbox Operational

90 days ago

100.0 % uptime

Today

Shopping Cart/Marketplace Integrations Operational

Amazon Operational

Amazon Canada Operational

Brightpearl Operational

ChannelAdvisor Operational

Cratejoy Operational

eBay Operational

Etsy Operational

Groupon Goods Operational

Jane Operational

Magento Operational

PayPal Operational

Shopify Operational

StitchLabs Operational

SellerActive Operational

Squarespace Operational

Tophatter Operational

3dCart Operational

Volusion Operational

Walmart Operational

WooCommerce Operational

Integrations Operational

90 days ago

100.0 % uptime

Today

ShipSurance Operational

90 days ago

100.0 % uptime

Today

Support Services Operational

90 days ago

99.65 % uptime

Today

Chat Support Operational

90 days ago

99.3 % uptime

Today

Email Support Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 9, 2024

General Performance Degredation

Resolved - This incident has been resolved.
Sep 9, 14:03 CDT

Monitoring - A fix has been released, and we are seeing improved performance. We are continuing to monitor this!
Sep 9, 12:45 CDT

Update - The reported errors include "A shipping carrier error occurred: Could not refresh authorization credentials in timely manner." when processing UPS requests, as well as an "Unexpected issue" error on login. We are still investigating this, and we will follow up once there is more information!
Sep 9, 11:10 CDT

Investigating - We are aware of technical issues impacting the ShipEngine Platform. We are investigating this, and will provide updates as they become available to us. Thank you for your patience!
Sep 9, 10:57 CDT

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

Label Generation- 500 Errors

Resolved - This incident has been resolved.
Sep 4, 15:50 CDT

Monitoring - We are seeing improved performance, and we are continuing to monitor for a full recovery.
Sep 4, 14:15 CDT

Investigating - We are aware of an issue impacting label generation via the /v1/labels endpoint, and we are currently investigating this.
Sep 4, 13:11 CDT

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.

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