All Systems Operational
Uptime over the past 90 days. View historical uptime.
ShipEngine API Operational
90 days ago
99.87 % uptime
Today
ShipEngine.com (website) ? Operational
90 days ago
100.0 % uptime
Today
ShipEngine API Dashboard Operational
Shipping Carrier Integrations Operational
Access Worldwide Operational
Amazon Buy Shipping ? Operational
APC Operational
Asendia Operational
Australia Post Operational
Canada Post Operational
Chronopost Operational
DHL E-Commerce Operational
DHL Express AU Operational
DHL Express CA Operational
DHL Express UK Operational
DHL Express Operational
DPD Operational
Endicia Operational
FedEx CA Operational
FedEx UK Operational
FedEx US Operational
First Mile Operational
Globegistics Operational
Hermes Operational
LSO Operational
Newgistics Operational
OnTrac Operational
Purolator Canada Operational
Royal Mail Operational
RR Donnelley Operational
Sendle Operational
Stamps.com Operational
UPS AU Operational
UPS CA Operational
UPS UK Operational
UPS US Operational
Shipping Carrier Sandbox Integrations Operational
90 days ago
99.33 % uptime
Today
FedEx Sandbox Operational
90 days ago
98.0 % uptime
Today
UPS Sandbox Operational
90 days ago
100.0 % uptime
Today
Stamps Sandbox Operational
90 days ago
100.0 % uptime
Today
Shopping Cart/Marketplace Integrations Operational
Amazon Operational
Amazon Canada Operational
Brightpearl Operational
ChannelAdvisor Operational
Cratejoy Operational
eBay Operational
Etsy Operational
Groupon Goods Operational
Jane Operational
Magento Operational
PayPal Operational
Shopify ? Operational
StitchLabs Operational
SellerActive Operational
Squarespace ? Operational
Tophatter Operational
3dCart Operational
Volusion Operational
Walmart Operational
WooCommerce Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
ShipSurance Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
99.65 % uptime
Today
Chat Support Operational
90 days ago
99.3 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Errors attempting to create and rate UPS labels
Resolved - This incident has been resolved.
Jul 25, 17:47 CDT
Update - An additional issue has been confirmed which is causing a low but persistent level of error responses to continue being returned for some users. The primary impact currently is slower than normal response times.

This issue is being addressed and we are continuing to monitor for a complete resolution.
Jul 25, 13:06 CDT
Monitoring - Error rates have returned to normal and we are monitoring to ensure a complete resolution.
Jul 25, 11:51 CDT
Investigating - We are investigating an issue causing 400 responses to be returned when attempting to rate UPS services and create UPS labels.
The error returned in association with this issue is: "Could not refresh authorization credentials in timely manner."
Jul 25, 10:30 CDT
Error attempting to login to account dashboard
Resolved - This incident has been resolved.
Jul 25, 14:14 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 11:59 CDT
Investigating - We are investigating an intermittent issue preventing users from logging into their account dashboard.

The error displayed in browser is:
"Unexpected issue
We're encountering an unexpected issue preventing access to the Dashboard. Please try refreshing the page or contact support for immediate help. We appreciate your patience as we address this issue."
Jul 25, 10:45 CDT
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
ShipEngine Outage
Resolved - This incident has been resolved.
Jul 19, 08:32 CDT
Identified - ShipEngine is aware of the technical issues impacting the ShipEngine Platform. We are actively working to resolve this issue.
We will provide updates as they become available to us. Thank you for your patience!
- Ability to create and download label
Jul 19, 02:02 CDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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