ShipEngine Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

ShipEngine API Operational

90 days ago

99.97 % uptime

Today

ShipEngine.com (website)

Operational

90 days ago

100.0 % uptime

Today

ShipEngine API Dashboard Operational

Shipping Carrier Integrations Operational

Access Worldwide Operational

Amazon Buy Shipping

Operational

APC Operational

Asendia Operational

Australia Post Operational

Canada Post Operational

Chronopost Operational

DHL E-Commerce Operational

DHL Express AU Operational

DHL Express CA Operational

DHL Express UK Operational

DHL Express Operational

DPD Operational

Endicia Operational

FedEx CA Operational

FedEx UK Operational

FedEx US Operational

First Mile Operational

Globegistics Operational

Hermes Operational

LSO Operational

Newgistics Operational

OnTrac Operational

Purolator Canada Operational

Royal Mail Operational

RR Donnelley Operational

Sendle Operational

Stamps.com Operational

UPS AU Operational

UPS CA Operational

UPS UK Operational

UPS US Operational

Shipping Carrier Sandbox Integrations Operational

90 days ago

98.58 % uptime

Today

FedEx Sandbox Operational

90 days ago

96.01 % uptime

Today

UPS Sandbox Operational

90 days ago

100.0 % uptime

Today

Stamps Sandbox Operational

90 days ago

99.73 % uptime

Today

Shopping Cart/Marketplace Integrations Operational

Amazon Operational

Amazon Canada Operational

Brightpearl Operational

ChannelAdvisor Operational

Cratejoy Operational

eBay Operational

Etsy Operational

Groupon Goods Operational

Jane Operational

Magento Operational

PayPal Operational

Shopify

Operational

StitchLabs Operational

SellerActive Operational

Squarespace

Operational

Tophatter Operational

3dCart Operational

Volusion Operational

Walmart Operational

WooCommerce Operational

Integrations Operational

90 days ago

100.0 % uptime

Today

ShipSurance Operational

90 days ago

100.0 % uptime

Today

Support Services Operational

90 days ago

100.0 % uptime

Today

Chat Support Operational

90 days ago

100.0 % uptime

Today

Email Support Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 22, 2023

No incidents reported today.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

"An unexpected error occurred" returned on attempted label creation

Resolved - This incident has been resolved.
Sep 19, 12:17 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 11:31 CDT

Investigating - We are investigating widespread reports of non-specific error responses for attempts to create labels with multiple carriers.
Sep 19, 10:59 CDT

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

Issues applying Shipsurance coverage

Resolved - This incident has been resolved.
Sep 14, 17:55 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 13:04 CDT

Identified - The issue has been identified and a fix is being implemented.
Sep 14, 11:15 CDT

Investigating - We are investigating reports of the error "Ineligible to use Shipsurance" being returned on attempts to created labels which specify the application of Shipsurance coverage for some users.
Sep 14, 10:25 CDT

UPS label creation and void issues

Resolved - This incident has been resolved.
Sep 14, 09:01 CDT

Monitoring - UPS has confirmed that a fix has been deployed to resolve this issue. We have seen a reduction in error rates and are continuing to monitor.
Sep 13, 13:13 CDT

Identified - The issue has been identified and a fix is being implemented.
Sep 13, 12:04 CDT

Investigating - We are investigating widespread reports of intermittent authentication errors being returned when attempting to create or void UPS labels or register new UPS accounts.
This issue looks to be specific to UPS and is not similarly impacting other carriers at this time.
Sep 13, 10:37 CDT

Sep 13, 2023

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.

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