Monitoring - Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here.
GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here.
Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.
Jul 08, 2026 - 09:27 CDT
Completed -
The scheduled maintenance has been completed.
Jul 25, 21:13 CDT
Verifying -
We have re-enabled traffic for the impacted users and are monitoring the infrastructure updates.
Jul 25, 20:37 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 20:00 CDT
Scheduled -
ShipStation API will undergo planned maintenance on Saturday, July 25th, starting at 8:00 p.m. CT. The maintenance is expected to last for up to 4 hours. During this period, you may experience service disruptions.
We understand the importance of uninterrupted service, and we apologize for any inconvenience this may cause. Our team is working diligently to minimize the impact on your operations.
Jul 21, 10:00 CDT
Resolved -
This incident has been resolved.
Jul 14, 16:58 CDT
Update -
We are continuing to investigate this issue.
Jul 14, 16:26 CDT
Investigating -
We are aware of an issue causing latency when accessing ShipStation API, and we are actively investigating this issue. This is impacting multiple features, including label generation.
Jul 14, 16:24 CDT