Monitoring - Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here.
GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here.
Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.
Jul 08, 2026 - 09:27 CDT
Resolved -
We started receiving statuses from the carrier.
Aug 26, 10:26 CDT
Identified -
The issue is on the carrier's side, and they are trying to resolve it.
Aug 26, 10:05 CDT
Investigating -
We identified a lack of status updates from the Raoyla Mail since yesterday. It is impacting our ability to share the statuses.
Aug 26, 10:03 CDT
Aug 25, 2026
No incidents reported.
Aug 24, 2026
No incidents reported.
Aug 23, 2026
No incidents reported.
Aug 22, 2026
No incidents reported.
Aug 21, 2026
Unresolved incident: Royal Mail by ShipStation Shipment Disruption.