FedEx Sandbox Environment Error Responses

Incident Report for ShipEngine

Resolved

This incident has been resolved.

Posted Dec 09, 2019 - 16:21 CST

Monitoring

We are seeing the errors subside and are continuing to monitor the traffic.

Posted Dec 09, 2019 - 13:37 CST

Investigating

FedEx is actively investigating reports of errors using the FedEx testing environment. No ETA on a resolution has been provided at this time. As soon as more information is made available we will provide an update.

Note that this is only affecting FedEx Sandbox accounts, and production FedEx is not impacted.

Posted Dec 09, 2019 - 04:30 CST

This incident affected: Shipping Carrier Integrations (FedEx US).