High rates of timeouts and nonspecific error responses from ShipEngine API
Incident Report for ShipEngine
This incident has been resolved.
Posted Sep 26, 2023 - 12:30 CDT
A fix has been implemented and we are monitoring the results.
Posted Sep 26, 2023 - 12:11 CDT
The issue has been identified and a fix is being implemented.
Posted Sep 26, 2023 - 11:15 CDT
We are investigating widespread occurrences of timeouts and "An unexpected error occurred." error messages being returned on multiple endpoints.
Posted Sep 26, 2023 - 10:45 CDT
This incident affected: ShipEngine API.