500 Error - An unexpected error occurred

Incident Report for ShipEngine

Resolved

This incident has been resolved.
Posted Jul 26, 2023 - 12:26 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 26, 2023 - 11:45 CDT

Investigating

Users are intermittently experiencing 500 errors during label creation. We are investigating the issue.
Posted Jul 26, 2023 - 11:00 CDT
This incident affected: ShipEngine API.