FedEx - Elevated errors getting rates and creating labels.

Incident Report for ShipEngine

Resolved

This incident has been resolved.
Posted Jan 22, 2025 - 09:09 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2025 - 08:51 CST

Update

We are continuing to investigate this issue.
Posted Jan 22, 2025 - 08:35 CST

Investigating

We are investigating reports of widespread errors when attempting to get rates and creating labels with FedEx. Reports of the error "Delegate to an instance method cannot have null 'this'."
Posted Jan 22, 2025 - 07:00 CST
This incident affected: Shipping Carrier Integrations (FedEx US).
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