AWS Outage Impacting Overall Performance

Incident Report for ShipEngine

Resolved

This incident has been resolved.

Posted Oct 21, 2025 - 10:35 CDT

Identified

ShipStation API is currently experiencing performance issues due to an ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

Posted Oct 20, 2025 - 16:15 CDT

This incident affected: ShipEngine API, ShipEngine.com (website), and ShipEngine API Dashboard.