Intermittent errors for some users

Incident Report for ShipEngine

Resolved

This incident has been resolved.

Posted Jul 30, 2019 - 15:49 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 30, 2019 - 15:32 CDT

Investigating

We are actively investigating reports of users reporting high number of status code 500 error response. We will update as more information is made available.

Posted Jul 30, 2019 - 15:22 CDT

This incident affected: ShipEngine API.