FedEx Increased Response Times

Incident Report for ShipEngine

Resolved

This incident has been resolved.
Posted Dec 02, 2019 - 13:44 CST

Monitoring

Response times have returned to normal. We are continuing to monitor this situation in the event response times begin climbing.
Posted Dec 02, 2019 - 13:22 CST

Investigating

We are currently experiencing higher than normal response times when communicating with FedEx. This may result in increased times to retrieve rates and to create shipping labels.
Posted Dec 02, 2019 - 11:51 CST
This incident affected: Shipping Carrier Integrations (FedEx US).