Please be informed that InPost/Mondial Relay planned maintenance on Sunday, 4 October 2026 between 00:00–08:00 CEST
Please find below the information provided by the carriers:
We would like to inform you that, in order to ensure the availability of our IT systems, on the night from Saturday to Sunday, October 4, 2026, between 00:00 and 8:00 AM CEST, we will be performing critical updates to our core network infrastructure within the InPost Data Center.
Phase Time (CEST) Systems shutdown 00:00 – 01:30 Network updates 01:30 – 04:30 Systems restart 04:30 – 06:00 Monitoring / hyper-care 06:00 – 08:00
Most systems will be back online by ~06:00, with the 06:00–08:00 window reserved for monitoring and resolving any residual issues.
Most important: You will not be able to create new parcels or generate shipping labels/QR codes during this window, in any market. Please plan shipment creation and label generation for outside these hours.
What will keep working everywhere
End customers can still collect parcels from lockers using an existing pickup code or QR code Previously retrieved parcel information in the InPost Mobile App remains visible
What will not work anywhere
Creating new parcels / generating labels – must be attempted following system restoration. Main InPost / Mondial Relay websites Customer service voice/chat bot Tracking and status notification updates – all to be updated following maintenance completion.
We appreciate your patience and apologize for any inconvenience.