Increased rate of latency and timeout errors.

Incident Report for ShipEngine

Resolved

This incident has been resolved.
Posted Jun 19, 2026 - 14:45 CDT

Investigating

We are aware of an issue causing an increased rate of timeout errors resulting in 499 and 502 errors across various endpoints for some users.

We are currently investigating this, and will provide an update once we have more information.
Posted Jun 19, 2026 - 09:00 CDT
This incident affected: ShipEngine API.