FedEx Label Generation Error

Incident Report for ShipEngine

Update

We are continuing to work with FedEx to find a resolution.

The specific error is "Unable to create FedEx shipment. We apologize for the inconvenience. This action cannot be completed at this time. Please try again later.."
Posted May 27, 2026 - 16:06 CDT

Update

FedEx Continues to report issues with their API. We will provide another update once there is further information.
Posted May 26, 2026 - 09:09 CDT

Identified

We have confirmed that the issue is related to an ongoing issue with the carrier. We will provide an additional update once the issue has been resolved.
Posted May 22, 2026 - 16:55 CDT

Investigating

We are aware of an issue impacting label generation for FedEx from ShipStation for certain users. We are investigating this, and will provide an update once there is additional information.
Posted May 22, 2026 - 11:55 CDT
This incident affects: Shipping Carrier Integrations (FedEx US).