DHL eCommerce - Issue creating labels

Incident Report for ShipEngine

Resolved

The issue with creating DHL eCommerce labels has been resolved. Thank you for your patience.
Posted Aug 26, 2020 - 17:52 CDT

Monitoring

We are seeing errors improve and are monitoring results.
Posted Aug 26, 2020 - 16:45 CDT

Investigating

We are currently investigating reports of errors when attempting to create DHL eCommerce labels. We will provide updates as they become available. We apologize for the inconvenience and appreciate your patience.
Posted Aug 26, 2020 - 15:45 CDT
This incident affected: Shipping Carrier Integrations (DHL E-Commerce).