Stamps.com - Unable to purchase postage

Incident Report for ShipEngine

Resolved

This incident has been resolved.

Posted Sep 27, 2019 - 16:43 CDT

Monitoring

Stamps.com is believed to have resolved the issue.

We are continuing to monitor the issue and will update this incident accordingly.

All systems and processes are returning to normal.

Posted Sep 27, 2019 - 16:06 CDT

Update

We are continuing to monitor the increased response times and related issues when purchasing labels, adding funds, and similar actions through USPS carriers.

Postage providers affected are currently Stamps.com and Endicia. You can find their respective status pages here:

Stamps.com: https://status.stamps.com/
Endicia: https://status.endicia.com/

Posted Sep 27, 2019 - 13:58 CDT

Investigating

We are currently seeing increased response times in regards to creating labels and getting rates through Stamps.com. We are monitoring the situation.

Stamps.com's status page can be found here: https://status.stamps.com/

Posted Sep 27, 2019 - 10:53 CDT

This incident affected: Shipping Carrier Integrations (Endicia, Stamps.com).