FedEx Test Environment Service Interruption Scheduled for April 6th, 2020

Incident Report for ShipEngine

Resolved

This incident has been resolved.

Posted Apr 07, 2020 - 10:51 CDT

Investigating

Please be advised of the following important service update from FedEx. Customers using FedEx Web Services will be unable to process certain transactions during this time period.

Start Date and Time: Monday, April 6, 2020, 7 a.m. CT
End Date and Time: Monday, April 6, 2020, 10 a.m. CT
Expected Duration: 3 hours
Affected Environment: Test
Affected Functionality: All

Note that this will only affect FedEx Sandbox accounts, and production FedEx is not impacted.

For more information, please refer to FedEx's page here:
https://www.fedex.com/en-us/developer/announcements.html#web-services

Posted Apr 03, 2020 - 17:10 CDT

This incident affected: Shipping Carrier Sandbox Integrations (FedEx Sandbox).