Account Dashboard - Problem displaying some active carrier connections

Incident Report for ShipEngine

Resolved

This incident has been resolved.
Posted Mar 10, 2026 - 11:40 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 10, 2026 - 10:57 CDT

Investigating

We are investigating reports of an issue that is preventing the account dashboard from displaying all carrier connections as expected.
Posted Mar 10, 2026 - 09:14 CDT
This incident affected: ShipEngine API Dashboard.