Intermittent issues creating labels with multiple carriers
Incident Report for ShipEngine
Resolved
This incident has been resolved.
Posted Mar 05, 2024 - 12:11 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2024 - 11:36 CST
Investigating
We have observed a higher than normal rate of 400/500 responses for attempts to create labels.
The underlying cause is being investigated and steps towards remediation worked on.
Posted Mar 05, 2024 - 10:55 CST
This incident affected: ShipEngine API.
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