Sandbox - Inability to create FedEx label in ShipEngine sandbox

Incident Report for ShipEngine

Resolved

This incident has been resolved.
Posted Jun 17, 2024 - 13:40 CDT

Monitoring

We have observed ongoing issues creating FedEx labels in the ShipEngine sandbox.
Currently a 500s response is returned with the error message:
"An unexpected error occurred."

The issue has been reported and we are monitoring for improvement.
Posted Jun 07, 2024 - 13:00 CDT
This incident affected: Shipping Carrier Sandbox Integrations (FedEx Sandbox).
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