We will be undergoing scheduled maintenance during this time.
Posted Oct 07, 2026 - 03:38 CDT
Scheduled
Please be informed that InPost has planned maintenance on Sunday 11th October 2026 between 09:00hrs to 12:00hrs (BST) (3 Hours).
Please find below the information provided by the carrier:
Please be advised that on Sunday 11th October 2026 InPost will be performing server maintenance which may result in the service being unavailable between 09:00hrs to 12:00hrs (BST) (3 Hours). The window includes contingency rollback timings.
During the change, parcel tracking status will not be made available within the following integrations:
Client Direct Tracking API - use of the client tracking API embedded within their website. eRin - tracking status and parcel management Solo - tracking status
Historic data will remain available; new data created during the outage will be updated once the change is completed. If sites are working, there will still be delays with certain functions in the following areas:
InPost Website and App tracking InPost Customer InFlight Parcel Management & Notifications E2E IVR Customer Messaging Client Tracking IOD data files PowerBI Reports PreAdvice Notificaiton (PAN), Electronic Collection Request (ECR), & Adhoc Collections request files received via SFTP will queue during the change and will be processed after the change is finished. Clients can continue to submit files during the change period without issue. Containerisation Labelling - please print all containerisation labels needed for Sunday's operation in advance of 9:00 AM to ensure container processing can continue smoothly throughout the maintenance period.
NOT IMPACTED:
Locker deliveries and collections PUDO / Store deliveries and collections UTR activities 2Door deliveries
InPost is committed to providing reliable hosting services, and this scheduled maintenance will support us in maintaining our high level of stability and up-time. The maintenance will be performed on server infrastructure, and no data will be at risk during the scheduled outage window.
We have chosen to perform this maintenance at a time that has minimal effect on our customers, and we apologise for any inconvenience the upcoming maintenance may cause.
For any urgent issues and technical difficulties, please contact the InPost IT Service Desk 0330 822 7694.
Posted Oct 07, 2026 - 03:37 CDT
This scheduled maintenance affects: Shipping Carrier Integrations (InPost).