API Timeouts

Incident Report for ShipEngine

Resolved

This incident has been resolved.
Posted May 02, 2025 - 12:20 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 02, 2025 - 12:11 CDT

Update

We are continuing to investigate this issue.
Posted May 02, 2025 - 11:06 CDT

Update

We are continuing to investigate this issue.
Posted May 02, 2025 - 10:30 CDT

Investigating

We are investigating reports of intermittent timeout errors impacting various endpoints.
Posted May 02, 2025 - 09:15 CDT
This incident affected: ShipEngine API.