USPS- Tracking Error

Incident Report for ShipEngine

Resolved

This incident has been resolved.
Posted Mar 14, 2024 - 19:30 CDT

Monitoring

We are seeing improved performance with USPS tracking. We are monitoring to confirm a complete resolution.
Posted Mar 14, 2024 - 18:51 CDT

Investigating

We are aware of instances of the following message being returned when tracking USPS shipments:

"An unexpected system error has occurred. Please try again later or contact the System Administrator."

We are investigating this issue and are monitoring for improved functionality.
Posted Mar 14, 2024 - 16:19 CDT
This incident affected: Shipping Carrier Integrations (Endicia, Stamps.com).