"id parameter is in the wrong format"

Incident Report for ShipEngine

Resolved

This incident has been resolved as of 2022-11-14T21:01:12.00

Posted Nov 14, 2022 - 15:08 CST

Monitoring

A fix has been deployed and we are monitoring current behavior.

Posted Nov 14, 2022 - 15:05 CST

Update

A fix is currently pending completion of deployment.

Posted Nov 14, 2022 - 14:55 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 14, 2022 - 14:34 CST

Investigating

We are currently investigating reports of the error response "id parameter is in the wrong format" being returned for POST requests made to /v1/labels/rates/ as well as /v1/rates/

Posted Nov 14, 2022 - 13:50 CST

This incident affected: ShipEngine API.