Postal Carrier Shipments to Canada Suspended
Incident Report for ShipEngine
Monitoring
Global Carrier Update

Effective from 27 November 2024, many postal carriers (USPS, Australia Post, Royal Mail, etc.) will not accept mail or packages for delivery to Canada for any mail class due to the ongoing Canadian Union of Postal Workers strike. Shipments in route may also be impacted.

In order to continue shipping to Canada, please use alternate carriers such as GlobalPost, UPS, Fedex, or DHL Express.

Sendle:
Effective Friday, December 6, 2024, Sendle will require customers to enter package dimensions when creating a Sendle label in ShipStation. Sendle continues to accept packages with a destination of Canada at this time.

More detailed information is available at the carrier websites below:

USPS: https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Australia Post: https://auspost.com.au/disruptions-and-updates/international-service-updates

NZ Post: https://www.nzpost.co.nz/contact-support/international-delivery-updates#sending

Canada Post: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

Royal Mail: https://www.royalmail.com/international-incident-bulletin

-------------------------------------------------------------------------------------------------------------------------------------------------------------

Canadian Carrier Update

Canada Post:
Effective November 15th, the Canadian Union of Postal Workers (CUPW) began a national strike, resulting in a complete shutdown of Canada Post operations. No mail or parcels will be processed or delivered for the duration of the strike.

https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

UPS:
Effective Wednesday, December 4, UPS On-Call Pickup Requests for Domestic Standard shipments in Canada have been fully suspended until further notice.

Purolator:
Effective, Wednesday, December 4, Purolator will temporarily not accept mail or packages for delivery to certain ZIP Codes in Canada due to the ongoing CUPW strike. Shipments in route may also be impacted. Please reach out to our support teams for the list of impacted ZIP Codes.

GlobalPost:
No changes at this time.

FedEx:
No changes at this time.

DHL Express:
No changes at this time.

Canpar:
No changes at this time.

Sendle:
Effective Friday, December 6, 2024, Sendle will require customers to enter package dimensions when creating a Sendle label in ShipStation. Sendle continues to accept packages with a destination of Canada at this time.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

U.S. Carrier Update

USPS:
Effective November 29, 2024, the Postal Service™ will temporarily suspend international mail acceptance to Canada due to the foreign postal operator indicating that they are unable to process or deliver international mail or services because of the ongoing national strike by the Canadian Union of Postal Workers. Customers are asked to refrain from mailing items addressed to the following country, until further notice: Canada


This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), Commercial ePacket® (CeP), and M-Bag® items.


GlobalPost:
Effective, Friday, November 22nd, GlobalPost Go service to Canada has been temporarily disabled due to the ongoing CUWP strike. We recommend switching to GlobalPost Plus for US to Canada shipments until the worker strike is resolved.

Sendle:
Effective Friday, December 6, 2024, Sendle will require customers to enter package dimensions when creating a Sendle label in ShipStation. Sendle continues to accept packages with a destination of Canada at this time.
Posted Nov 27, 2024 - 17:05 CST