High Response Time

Incident Report for ShipEngine

Resolved

This has been resolved.
Posted Mar 13, 2019 - 15:05 CDT

Update

This has been resolved
Posted Mar 13, 2019 - 15:00 CDT

Monitoring

A fix has been implemented and we are monitoring the situation.
Posted Mar 13, 2019 - 14:24 CDT

Identified

We have identified the issue and are implementing a solution
Posted Mar 13, 2019 - 14:15 CDT

Investigating

We are investigating issues causing high response times for several endpoints.
Posted Mar 13, 2019 - 13:30 CDT
This incident affected: ShipEngine API.