Monitoring - An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the following operational adjustments for Air shipments scheduled for delivery on November 6, 2025:
The money-back guarantee (also known as the UPS® Service Guarantee) is suspended for all packages either shipped from or delivered to the United States until further notice.
Delivery commitment times for:
- UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes.
- UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery).
Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.
Nov 07, 2025 - 16:13 CST
The money-back guarantee (also known as the UPS® Service Guarantee) is suspended for all packages either shipped from or delivered to the United States until further notice.
Delivery commitment times for:
- UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes.
- UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery).
Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.
Nov 07, 2025 - 16:13 CST
Monitoring - Canadian Carriers
Canada Post: Effective October 11, 2025, Canada Post and the CUPW moved from a full, national strike to rotating strikes. Postal services will start resuming next week, but delays should still be expected due to uncertainty and instability.
Canada Post will first process mail and parcels already in the network. New commercial volumes won’t be accepted until Wednesday, October 15, and on-time delivery guarantees and date-specific Neighbourhood Mail remain suspended. Read more.
UPS: Effective September 28, 2025, and until further notice, UPS will implement a $0.75 CAD Surge Fee on all Air and Ground shipments within Canada on ShipStation.
Purolator: Effective September 30, 2025, Purolator has implemented a temporary $15.00 surcharge that affects shipments to select rural postal codes, including across Atlantic Canada, Quebec outside of Montréal/Québec City, Northern Ontario, and rural parts of the Prairies and BC. Purolator apologizes for the inconvenience.
Global Carriers
GlobalPost: Effective October 27, 2025, GlobalPost will reinstate normal routing for all services, including for the Global Advantage Program (GAP). The Canada DDP feature will also be reinstated for use. Learn more.
Royal Mail:Effective 29th September 2025, Royal Mail services to Canada will be suspended and will hold items destined for Canada until the CUPW national disruption is over.
USPS: USPS will continue to pick up, accept, and transport mail and packages to Canada, while monitoring the situation closely. Effective October 3, 2025, the USPS will continue to accept but will temporarily suspend the guarantee on PMEI destined for Canada. Learn more.
Oct 24, 2025 - 08:30 CDT
Canada Post: Effective October 11, 2025, Canada Post and the CUPW moved from a full, national strike to rotating strikes. Postal services will start resuming next week, but delays should still be expected due to uncertainty and instability.
Canada Post will first process mail and parcels already in the network. New commercial volumes won’t be accepted until Wednesday, October 15, and on-time delivery guarantees and date-specific Neighbourhood Mail remain suspended. Read more.
UPS: Effective September 28, 2025, and until further notice, UPS will implement a $0.75 CAD Surge Fee on all Air and Ground shipments within Canada on ShipStation.
Purolator: Effective September 30, 2025, Purolator has implemented a temporary $15.00 surcharge that affects shipments to select rural postal codes, including across Atlantic Canada, Quebec outside of Montréal/Québec City, Northern Ontario, and rural parts of the Prairies and BC. Purolator apologizes for the inconvenience.
Global Carriers
GlobalPost: Effective October 27, 2025, GlobalPost will reinstate normal routing for all services, including for the Global Advantage Program (GAP). The Canada DDP feature will also be reinstated for use. Learn more.
Royal Mail:Effective 29th September 2025, Royal Mail services to Canada will be suspended and will hold items destined for Canada until the CUPW national disruption is over.
USPS: USPS will continue to pick up, accept, and transport mail and packages to Canada, while monitoring the situation closely. Effective October 3, 2025, the USPS will continue to accept but will temporarily suspend the guarantee on PMEI destined for Canada. Learn more.
Oct 24, 2025 - 08:30 CDT
Monitoring - To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized System (HS) codes on all international commercial shipments.
Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.
Aug 25, 2025 - 16:41 CDT
Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.
Aug 25, 2025 - 16:41 CDT
ShipEngine API
Operational
ShipEngine.com (website)
?
Operational
ShipEngine API Dashboard
Operational
Shipping Carrier Integrations
Operational
Access Worldwide
Operational
Amazon Buy Shipping
?
Operational
APC
Operational
Asendia
Operational
Australia Post
Operational
Canada Post
Operational
Chronopost
Operational
DHL E-Commerce
Operational
DHL Express AU
Operational
DHL Express CA
Operational
DHL Express UK
Operational
DHL Express
Operational
DPD
Operational
Endicia
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FedEx CA
Operational
FedEx UK
Operational
FedEx US
Operational
First Mile
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Globegistics
Operational
Hermes
Operational
LSO
Operational
Newgistics
Operational
OnTrac
Operational
Purolator Canada
Operational
Royal Mail
Operational
RR Donnelley
Operational
Sendle
Operational
Stamps.com
Operational
UPS AU
Operational
UPS CA
Operational
UPS UK
Operational
UPS US
Operational
Shipping Carrier Sandbox Integrations
Operational
FedEx Sandbox
Operational
UPS Sandbox
Operational
Stamps Sandbox
Operational
Shopping Cart/Marketplace Integrations
Operational
Amazon
Operational
Amazon Canada
Operational
Brightpearl
Operational
ChannelAdvisor
Operational
Cratejoy
Operational
eBay
Operational
Etsy
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Groupon Goods
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Jane
Operational
Magento
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PayPal
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Shopify
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Operational
StitchLabs
Operational
SellerActive
Operational
Squarespace
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Operational
Tophatter
Operational
3dCart
Operational
Volusion
Operational
Walmart
Operational
WooCommerce
Operational
Integrations
Operational
ShipSurance
Operational
Support Services
Operational
Chat Support
Operational
Email Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.