Monitoring - Effective September 26, 2025, the Canadian Union of Postal Workers (CUPW) has launched a nationwide strike.

During the strike, Canada Post will not process or deliver any mail or packages, including to P.O. boxes – so shippers should expect delays. To continue shipping, please use an alternative carrier, such as GlobalPost, UPS, FedEx, DHL Express, or Purolator. Learn more.

May 15, 2025 - 17:57 CDT
Monitoring - To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized System (HS) codes on all international commercial shipments.

Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.

Aug 25, 2025 - 16:41 CDT
ShipEngine API Operational
90 days ago
99.96 % uptime
Today
ShipEngine.com (website) ? Operational
90 days ago
100.0 % uptime
Today
ShipEngine API Dashboard Operational
Shipping Carrier Integrations Operational
Access Worldwide Operational
Amazon Buy Shipping ? Operational
APC Operational
Asendia Operational
Australia Post Operational
Canada Post Operational
Chronopost Operational
DHL E-Commerce Operational
DHL Express AU Operational
DHL Express CA Operational
DHL Express UK Operational
DHL Express Operational
DPD Operational
Endicia Operational
FedEx CA Operational
FedEx UK Operational
FedEx US Operational
First Mile Operational
Globegistics Operational
Hermes Operational
LSO Operational
Newgistics Operational
OnTrac Operational
Purolator Canada Operational
Royal Mail Operational
RR Donnelley Operational
Sendle Operational
Stamps.com Operational
UPS AU Operational
UPS CA Operational
UPS UK Operational
UPS US Operational
Shipping Carrier Sandbox Integrations Operational
90 days ago
100.0 % uptime
Today
FedEx Sandbox Operational
90 days ago
100.0 % uptime
Today
UPS Sandbox Operational
90 days ago
100.0 % uptime
Today
Stamps Sandbox Operational
90 days ago
100.0 % uptime
Today
Shopping Cart/Marketplace Integrations Operational
Amazon Operational
Amazon Canada Operational
Brightpearl Operational
ChannelAdvisor Operational
Cratejoy Operational
eBay Operational
Etsy Operational
Groupon Goods Operational
Jane Operational
Magento Operational
PayPal Operational
Shopify ? Operational
StitchLabs Operational
SellerActive Operational
Squarespace ? Operational
Tophatter Operational
3dCart Operational
Volusion Operational
Walmart Operational
WooCommerce Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
ShipSurance Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 30, 2025

No incidents reported today.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025
Resolved - This incident has been resolved.
Sep 26, 08:13 CDT
Update - Effective September 15 at 12:01 am local time, the CUPW will ban the delivery of unaddressed direct mail (Neighbourhood Mail). Addressed items (Personalized Mail, Postal Code Targeting Mail and Transactional Mail) and parcels will not be affected. Learn more.
Sep 15, 09:24 CDT
Monitoring - Canada Post will now only print US-bound labels if duty is prepaid or auto-billing is enabled with Zonos. We are currently working with Canada Post to support this. In the meantime, please consider alternative carriers to continue shipping to the US.
Sep 5, 14:31 CDT
Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025
Resolved - This incident has been resolved.
Sep 23, 11:52 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 09:47 CDT
Investigating - We are investigating reports of the following errors being returned at a high rate when attempting to get rates and create labels:
"carrier_id xxxxxxx not found"
"warehouse_id yyyyyyy not found"

Sep 23, 09:09 CDT
Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.