Monitoring - An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments:
The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
Nov 18, 2025 - 12:30 CST
The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
Nov 18, 2025 - 12:30 CST
Investigating - We are receiving intermittent reports of the error "A shipping carrier error occurred: The remote server returned an error: (403) Forbidden" when getting rates and creating labels for UPS. We are currently investigating into the issue and coordinating with UPS.
Dec 15, 2025 - 08:30 CST
Dec 15, 2025 - 08:30 CST
Monitoring - Canadian Carriers
Canada Post: Canada Post and the CUPW have reached agreements in principle but have yet to finalize tentative collective agreements for signing. At this time, strike/lockout activity is suspended. Learn more.
UPS: Effective December 7, 2025, and until further notice, UPS has implemented a $1.00 CAD Surge Fee on all Canada Domestic and Import/Export Ground/Air shipments.
Purolator:Effective December 8, 2025, Purolator has removed the temporary $15.00 surcharge to select rural postal codes, including across Atlantic Canada, Quebec outside of Montréal/Québec City, Northern Ontario, and rural parts of the Prairies and BC. Purolator apologizes for the inconvenience.
Oct 24, 2025 - 08:30 CDT
Canada Post: Canada Post and the CUPW have reached agreements in principle but have yet to finalize tentative collective agreements for signing. At this time, strike/lockout activity is suspended. Learn more.
UPS: Effective December 7, 2025, and until further notice, UPS has implemented a $1.00 CAD Surge Fee on all Canada Domestic and Import/Export Ground/Air shipments.
Purolator:Effective December 8, 2025, Purolator has removed the temporary $15.00 surcharge to select rural postal codes, including across Atlantic Canada, Quebec outside of Montréal/Québec City, Northern Ontario, and rural parts of the Prairies and BC. Purolator apologizes for the inconvenience.
Oct 24, 2025 - 08:30 CDT
Monitoring - Australia Post: Shipments to the US: Effective 7 November 2025, Australia Post is unable to confirm at this time when services will resume for 'International Courier' branded services to the US. Learn more.
Australia Post: Shipments to CA: Effective 11 November 2025: Australia Post will resume all remaining postal services. Learn more.
Sendle: Shipments to CA: Effective 2 December 2025, shipments are still paused while Canada Post works through backlogs. They will resume service once Canada Post's network returns to normal operations.Learn more.
Dec 08, 2025 - 11:16 CST
Australia Post: Shipments to CA: Effective 11 November 2025: Australia Post will resume all remaining postal services. Learn more.
Sendle: Shipments to CA: Effective 2 December 2025, shipments are still paused while Canada Post works through backlogs. They will resume service once Canada Post's network returns to normal operations.Learn more.
Dec 08, 2025 - 11:16 CST
Monitoring - The potential for extremely high volume between some US Postal codes may add one day in transit to a limited number of air shipments. UPS 2nd Day Air® shipments on December 15,16 and 17, 2025 & UPS 3 Day Select® shipments on December 1,2,8,9,15 and 16, 2025 Learn more.
Dec 08, 2025 - 08:22 CST
Dec 08, 2025 - 08:22 CST
ShipEngine API
Operational
ShipEngine.com (website)
Operational
ShipEngine API Dashboard
Operational
Shipping Carrier Integrations
Degraded Performance
Access Worldwide
Operational
Amazon Buy Shipping
Operational
APC
Operational
Asendia
Operational
Australia Post
Operational
Canada Post
Operational
Chronopost
Operational
DHL E-Commerce
Operational
DHL Express AU
Operational
DHL Express CA
Operational
DHL Express UK
Operational
DHL Express
Operational
DPD
Operational
Endicia
Operational
FedEx CA
Operational
FedEx UK
Operational
FedEx US
Operational
First Mile
Operational
Globegistics
Operational
Hermes
Operational
LSO
Operational
Newgistics
Operational
OnTrac
Operational
Purolator Canada
Operational
Royal Mail
Operational
RR Donnelley
Operational
Sendle
Operational
Stamps.com
Operational
UPS AU
Operational
UPS CA
Operational
UPS UK
Operational
UPS US
Degraded Performance
Shipping Carrier Sandbox Integrations
Operational
FedEx Sandbox
Operational
UPS Sandbox
Operational
Stamps Sandbox
Operational
Shopping Cart/Marketplace Integrations
Operational
Amazon
Operational
Amazon Canada
Operational
Brightpearl
Operational
ChannelAdvisor
Operational
Cratejoy
Operational
eBay
Operational
Etsy
Operational
Groupon Goods
Operational
Jane
Operational
Magento
Operational
PayPal
Operational
Shopify
Operational
StitchLabs
Operational
SellerActive
Operational
Squarespace
Operational
Tophatter
Operational
3dCart
Operational
Volusion
Operational
Walmart
Operational
WooCommerce
Operational
Integrations
Operational
ShipSurance
Operational
Support Services
Operational
Chat Support
Operational
Email Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.